Customer Mathematic Poster based On Customer Guru Formulas

Customer Math 91%=18% (Version-1)

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Quick complaint resolution drops the Customer defection rate from 91% to 18%. It is essential that all complaints are dealt with efficiently.

Customer Math 1=3 (Version-1)

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Research shows that a satisfied customer recommends you to an average of three prospective customers. So, keep your customers satisfied.

Customer Math 1=5 (Version-1)

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The cost of getting a new Customer is five times the cost of retaining an old one. So, don't lose even a single customer.

Customer Math 1=23 (Version-1)

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One complaining Customer represents 23 silent ones who quietly give their business to your competitors. Every single complaint should be treated as an opportunity to improve the quality of your products and services.

Customer Math 10%=47%

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To achieve a 10% increase in sales over last years, a company has to increase sales by 47%. This is because, on an average, a company loses 25% of its Customers annually. It is wise to make efforts to retain Customers.

Customer Math 25%=70% (Version-1)

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You could be losing 25% of your customers every year. As a result, you may be spending nearly 70% of your advertising and marketing costs in trying to recover sales lost because of defecting customers. So donât lose your customers.

Customer Math 1=Infinite (Version-1)

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The value of one Customer is infinite. This includes sales to him in his lifetime as well as to Customers he generates for you through word-of-mouth. So remember, your most precious asset is your Customer.

Customer Math 91%=82%

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If a customer has a major complaint, 91% of such Customers will not buy from the company again. If the complaint is resolved quickly, 82% of them will return. It pays to resolve complaints quickly.

Customer Math 5%=50% (Version-1)

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On an average, companies can increase their profits by 50% by reducing their Customer defection rate by just 5%. It pays to keep Customers satisfied.

Customer Math 1=12 (Version-1)

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Research shows that one dissatisfied Customer will talk negatively about you to 12 potential ones, leading to loss in sales. It pays to keep your Customers satisfied.